Are the quirion website and the login area protected?
Data transmission at quirion is protected by a secure connection (TLS/SSL). All incoming and outgoing network traffic is monitored, and only known or authorised connections are allowed.
A transfer is also only possible to your reference account.
More questions in “Website and privacy”
Can I also use quirion on mobile devices?
Of course you can also use the quirion website on your mobile devices. Our site automatically adapts to the requirements of your device – whether smartphone or tablet, portrait or landscape mode.
If you want to stay up to date on your investment at quirion at all times, we recommend our handy quirion app for smartphones. Simply download it from the Apple App Store or the Google Play Store.
Does quirion send emails asking me to enter my login details?
Never! quirion would never ask you by email to enter your login details.
In the worst case, this is what is known as a phishing email, which fraudsters use to try to obtain customer data. They either ask directly by email for your login details, or they deceive you with a link in the email. That link then does not lead to our website, but to a deceptively similar page.
Therefore: only ever log in to your personal login area via the website you know. Do not use links from emails to log in.
If you have received a phishing email, please do not respond to it under any circumstances, and inform us immediately: support@quirion.de
Why is the connection automatically terminated after a period of inactivity?
Once you have logged in on our site, you are automatically logged out after a certain period of inactivity for security reasons.
The „automatic logout“ prevents unauthorised persons from gaining unnoticed access to your confidential data and to your personal login area.
Why are the username and password not saved in the login input field?
It is more secure if your login data is not stored on the system.
My notifications and account statements are not displayed, or not displayed correctly. Why?
We provide the notifications and your account statements in PDF format. For the best possible display, we recommend using the current version of Adobe Acrobat Reader.
Download at: get.adobe.com/de/reader
What does data protection look like on your website?
We store and process your personal data as required by German law and EU standards. When you visit the quirion website, automated, purely statistical information such as browser type and access times is recorded.
We use this information to improve the quirion website. This is done in a completely anonymized manner. The data is kept separate from personal information. This makes it impossible to draw any conclusions about your identity from it. Your anonymity remains fully preserved. We do not create personal visitor profiles.
Nor do we pass on any data to companies that could use it to create visitor profiles. We only pass on data about you if we are required to do so by law or by another legal provision. In such cases, the data goes to government institutions and authorities.
The links to other providers and partner companies have been carefully checked. However, we do not know whether the respective operator complies with data protection regulations. We have no influence over this. Please therefore inform yourself about the applicable policies there.
You can request information about the data that quirion AG and Quirin Privatbank AG have stored about you at any time. If you would like us to correct, delete or block it, let us know. You can also demand at a later date that we do not process your data: simply send an email to datenschutz@quirion.de and withdraw your consent.
How secure is the website? Can thieves withdraw my money?
The quirion website has been developed using the latest technology and is continuously maintained and updated. All incoming and outgoing network traffic is monitored. Only known or authorised connections are permitted, and all data is transmitted in encrypted form (TLS/SSL).
For transferring money between quirion and you, we use your reference account – the one you have registered with us. We debit amounts for your investment with quirion via this account and credit payouts to it. We do not make transfers to third-party recipients. The tricks used by thieves who intercept login details therefore do not work on the quirion website.
Just ask.
quirion.ai answers around the clock. Or write to us and we will get back to you personally.