Complaints, suggestions and praise to us

Dear customer,

as a modern financial company, we are committed to your interests. We take your wishes and criticism seriously and want to do justice to your individual needs.

If we should ever fail to do so, please tell us what you are dissatisfied with, where we still need to improve, what wishes you have for us, and – of course – what you particularly like about quirion.

Please feel free to contact us in writing with the following information:

  • Your concern or complaint in detail
  • Your desired solution
  • Your personal details (name, contract/portfolio number)
  • Your contact details (address, email address, telephone number)


You also have the option of sending us your feedback via our complaint/feedback form Simply fill in the form below.

Of course, you are also welcome to contact us by telephone 030 890 21-400 get in touch with us.

We will review your concern immediately and get in touch with you. You will receive a final response from us within 15 working days of receipt of your complaint or feedback at the latest. Should this not be possible for us, we will inform you of this as well.

You will find comprehensive information on out-of-court dispute resolution in our General Information and Terms and Conditions (T&Cs).

Submitting your complaint:

  • By email: feedback@quirion.de
  • By post: Complaints and Quality Management, quirion AG, Kurfürstendamm 119, 10711 Berlin
  • By telephone: 030 890 21-400
  • Online via our form

Thank you for your trust!
Your quirion AG