What can I do if I have forgotten my password?
If you have forgotten your password, we will send a temporary password to your email address.
After logging in with the temporary password, you will be prompted directly to set a new password.
More questions in “Opening an account”
Why do I need a reference account at another bank?
You must permanently link your quirion investment to a current account held in your name. This so-called reference account can be held at any bank within the SEPA area. With the "direct debit" payment method, we collect the amounts for your investment with quirion from your reference account. We also use this reference account exclusively for payouts. This means you cannot make transfers to third-party recipients. This is for your security.
How does account opening work?
First, you register via “Open account” on our portal. To do so, you sign up with your email address and a password of your choice.
You then receive a PIN code by email to verify your email address. Once you have entered this PIN code, your personal details, contact details and ID details are recorded.
Finally, you have the choice between identity verification in the quirion app, on your computer, or at a Deutsche Post branch. Your quirion account is then opened for you without delay.
How does online video identity verification work?
quirion has to be certain that you really are the person for whom the account or the securities account is being opened.
For banks, the German Anti-Money Laundering Act requires an identity verification check.
With quirion, you have the choice:
You can verify your identity by video call in the quirion app or on your computer.
In-person identity verification at Deutsche Post is also possible.
For this you need a valid identity card or your passport plus proof of address (e.g. a phone bill).
The easiest way is to verify your identity with our app.
Once identity verification is complete, we receive your data and can then open your account.
Just ask.
quirion.ai answers around the clock. Or write to us and we will get back to you personally.